What is Included
Included in rates
- Beach towels
- Bed and household linens
- Concierge service
- Electricity, water, gas
- Housekeeper from 9am to 1pm (except Sunday and holidays)
Not included in rates
- Cancellation insurance
- Car rental
- Cook (on request)
- Early check in
- Excursions
- Extra bed
- Late check-out
- Staff overtime : starting from 3.00 EUR Per Hour
Rental conditions
- Any external invitation to the contractual guests must be validated in advance by the owner or manager
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- It is not allowed to organise events in the property without prior approval by Villanovo
- No safety fence around the pool
- Pets not allowed
- Pool has no swimming guard
- Safety fence around the pool, or fenced on demand
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French
- Check-in :
16:00 h - Check out :
11:00 h- Amount of security deposit :
500.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
50 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
50 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
- Booking Cancellation fee : 100 EUR
- Changes to confirmed arrangements fee : 100 EUR
La modernité et la propreté de la maison ainsi qu'une personnel aimable et serviable.
Bon accueil de la part de Villanovo. Disponibilité, flexibilité sur les dates et discussion avec les propriétaires pour trouver le meilleur arrangement pour tout le monde : cela représente une vrai valeur ajoutée. Nous avons aussi apprécié la simplicité du site pour le paiement du séjour. Le service de conciergerie à l'Ile Maureice est très efficace et disponible.