What is Included
Included in rates
- Beach towels
- Bed and household linens
- Concierge service
- Cook preparing breakfast and 1 meal (lunch or dinner)
- Electricity, water, gas
- First meal on arrival
- Housekeeping from 9am to 2:30pm Mon. to Sat.
- Internet WIFI
- Laundry service
Not included in rates
- Airport transfer
- Cancellation insurance
- Car rental
- Child care, Baby sitting
- Cost of food
- Excursions
- Extra charges housekeeping : starting from 3.00 EUR Per Hour
- Extra Cooking : starting from 5.00 EUR Per Hour
- Ironing
Compulsory extra costs
- Tourism development tax : 3.00 EUR Per Adult/night
Rental conditions
- Any external invitation to the contractual guests must be validated in advance by the owner or manager
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Fireworks are prohibited in the villa, its garden and the beach close by.
- It is not allowed to organise events in the property without prior approval by Villanovo
- Pool has no swimming guard
- Safety fence around the pool, or fenced on demand
- Security system for the pool
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- Language spoken by staff : English - French
- Check-in :
15:00 h - Check out :
11:00 h- Amount of security deposit :
500.00 EUR- Security deposit must be paid in the form of :
Credit card pre-authorization (amount is not debited from your card)Reservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
40 % - 2nd payment
50 Days to arrival day :
60 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
+ The set-up with the maid made life for us much easier, and she was very agreeable. She did not stay that long usually (and came in too late for us to prepare breakfast), but it was very nice to just leave the cleaning to her and not having to think about dinner. The adults loved her cooking very much, as it was authentic Mauritius. For the kids, it was a little challenging.